Spent three hours doing the support mail tonight. I know, I'm totally insane. But it was killing me seeing the queue so big (was something like 60 mails in the queue), so I hacked it down. There's now 8 new and 7 open.
I almost stopped when I came across this one though:
I didn't receive a reply to this in 9 days so im reforwarding this on.
I think your response rate to emails is very poor.
It's enough to make you want to cry. I still haven't answered it either. What do you say to something like that?
Can't say any more without getting myself into trouble :/
melvin
me surfing,me scanning stuff quick,collecting links for rsi stuff,me just eaten some toast,never mind,me all get down sometimes,then up,then down again,may you get back some wiba wobba,its the answer to all your needs...moo