Auto/Smart/Intelligent Message Filing on Blackberry

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So had this user come in today. She says that up until recently (when she got back from overseas), her Blackberry would automatically suggest a folder to file an email message, based on where she filed the last message from a particular person. But now it's stopped doing this, and just defaults back to having Inbox selected, and she needs to scroll through all her folders to file the message.

Well my Blackberry was just defaulting to the Inbox also, and I'd never even noticed this before as I rarely file from my Blackberry.

So went hunting for a solution. These two other people posted the same problem, but no satisfactory solution.

If anyone's Googling how to automatically or intelligent or smart filing of messages on the Blackberry and you find a solution, please let me know :)

2 Comments

Matt said:

I don't know what you consider "an acceptable solution", but here's a link to a possible cause. (aren't there ususally multiple possibilities?)
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11285&sliceId=SAL_Public&dialogID=35696165&stateId=1%200%2035688800

And just for good measure, seeing as how you love Google so much, I thought this was pretty cool if you haven't already seen it.
http://www.metacafe.com/watch/555722/google_earth_ufo/

July 4, 2007 11:21 PM

   

Kazza the Blank One said:

Thanks so much for that link, it worked perfectly :)

July 10, 2007 5:23 PM

   

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Kazza's "Boring Life Of a Geek" aka BLOG

IT geek, originally from Sydney, moved to Canberra in 2007. Married to "the sweetie", aka Stu. Prolific photographer, Lego junkie and tropical fish keeper.

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