There goes another one

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Weekend that is.

Spent a decent chunk of Saturday afternoon stressing over a couple of emails I sent to some people at cia and a problem with one of the websites on gamera. I was absolutely flabbergasted at the "support", or rather lack thereof given by one of the support guys. Some dude had sent an irate email cause noone had responded to the last one and he'd be stuffed around for months with an account setup. The support guy's response was "have you got a statement that you've paid?" I have to say that if I'd sent that irate email and gotten that response I'd be utterly furious. Anyway I called him on it, but I should probably have counted to 10 before sending it, as it ended up going to the staff list, and I'm a bit worried about the implications of it when everyone else reads it tomorrow. I'm not even supposed to be doing support mail, let alone telling the staff there how to do their jobs. Anyway. The other thing was I stopped a website cause it was killing the server, but noone called the owner, so he was a bit grumpy when he realised his site was down. So I spent ages wondering if I could have handled the two incidents any better.

We had another episode of "Cafe Church" today which was pretty cool. Got to sit around tables and have fruits and cheese and cakes while discussing Romans.

The only other thing I managed to achieve this weekend was to combine two half working computers to get one complete working computer. I've been putting off this task all year because I feared it would be "too hard". Well I was right. Ram problems, floppy drive problems, network card problems. It took *hours*. But at least now I have a system that I can do some testing of Cold Fusion MX. I'm sure I've ranted about Cold Fusion before, but if I haven't, ***don't use it!!!!!*** It's the crappiest software I've ever had to work with. Version 4.5 worked, but every time I did an upgrade after that there were problems. When we installed the Cold Fusion MX 6.1 updater, it completely broke access database connections, and hasn't worked since. I emailed their support but they said it was not within the realm of their free support. We called them and they quoted $500 per "incident". It's crap and Macromedia is a crap company.

Hrm how did that degenerate into a rant? :)

Watching The Sound of Music now.. will go to bed when it's done. Was kept up half the night by power outages at the exchange which kept my pager buzzing in overtime.

4 Comments

paul said:

What have the Romans ever done for us!

March 14, 2004 10:01 PM

   


   

paul said:

Aquaducts!
roads!

March 14, 2004 10:13 PM

   

CC said:

Cool book!

I come home to my sister watching The Sound of Music on a regular basis! It's amusing that you've been watching it too! =)

March 15, 2004 10:33 AM

   

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Kazza's "Boring Life Of a Geek" aka BLOG

IT geek, originally from Sydney, moved to Canberra in 2007. Married to "the sweetie", aka Stu. Prolific photographer, Lego junkie and tropical fish keeper.

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